FAQ

Find answers to frequently asked questions

No, we have no minimum order requirements
There is a $7.00 charge for orders under $25.00 ordered online. (Excluding shipping)
Advantage accepts prepayment by cash, check or MasterCard, Visa, American Express and Discover credit cards. We do not accept CODs. For an Advantage Fixtures credit account, please click here for our credit application.
First-time orders must be prepaid by cash, check or credit card until an Advantage Fixtures credit account can be set up.
Our items will ship FOB Albany, OR or Dallas, TX for most orders.
Yes, Advantage will drop ship blind to our Distributor’s customers. There is no drop ship fee.
If the item is in stock, Advantage will ship within 24 hours. In many cases, we can ship same-day. For air shipments or FedEx, please contact our Sales Department for details and refer to our Shipping Info page.
For ground shipments, Advantage prefers UPS. We can also ship FedEx and Priority Mail, as well as other common carriers. Please refer to our Shipping Info page for more information, or contact our Sales Department.
Returns are accepted on stock catalog items with prior authorization and must be received within 15 days from the time of delivery. Returns must be in original packaging and re-sellable condition. Returns are subject to a 25% restocking fee, which will be deducted from the return credit. Custom items are not returnable nor refundable. For more details, please refer to our Returns Policy and Claims Processes Page.

Please note that custom items are not returnable nor refundable. For more details, please refer to our Returns Policy and Claims Processes Page.