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FAQ

Does Advantage require a minimum order?


No, we have no minimum order requirements.


Does Advantage have a small order charge?

There is a $7.00 charge for orders under $25.00 ordered online. (Excluding shipping) 


What payment options does Advantage offer?


Advantage accepts prepayment by cash, check or MasterCard, Visa, American Express and Discover credit cards. We do not accept CODs. For an Advantage Fixtures credit account, please click here for our credit application. 


How do I pay for a first time order?


First time orders must be prepaid by cash, check or credit card until an Advantage Fixtures credit account can be set up.


Where will my order ship from?


Our items will ship FOB Albany, OR or Dallas, TX for most orders.


Does Advantage drop ship?


Yes, Advantage will drop ship blind to our Distributor’s customers. There is no drop ship fee.


How soon after placing an order will it be shipped?


If the item is in stock, Advantage will ship within 24 hours. In many cases we can ship same-day. For air shipments or FedEx, please contact our Sales Department for details and refer to our Shipping Info page.


Who is Advantage’s preferred shipping carrier?


For ground shipments, Advantage prefers UPS. We can also ship FedEx and Priority Mail, as well as other common carriers. Please refer to our Shipping Info page for more information, or contact our Sales Department.


Does Advantage accept returns on merchandise?


Returns are accepted on stock catalog items with prior authorization, and must be received within 15 days from the time of delivery. Returns must be in original packaging and re-sellable condition. Returns are subject to a 25% restocking fee, which will be deducted from return credit.

Custom items are not returnable nor refundable. For more details, please refer to our Returns Policy and Claims Processes Page.

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